WHAT PERSONAL DATA WE COLLECT, FOR WHAT PURPOSES AND THE LEGAL BASIS FOR THE PROCESSING
VISITS TO https://nupo.com/ro or https://nupo.ro/, BACKGROUND, PURPOSE AND LEGAL BASIS
When
you visit our websites, we automatically process information about you
and your use of our website. This may include information about the type
of browser you use, your IP address, including your network location,
and information about your computer. In addition, Nupo’s Cookie Policy
applies when you use https://nupo.com/ro or https://nupo.ro/.
The purpose
for which we collect the information is to optimize your user
experience and the functionality of the website, as well as to possibly
conduct personalized marketing, including retargeting via Facebook,
Instagram, Google and Youtube, but only if you have consented to
marketing cookies.
The legal basis for the
processing is your consent to our use of cookies and Article 6(1)(a) of
the GDPR ACT, as well as our legitimate interest in improving our
website and being as relevant as possible in our marketing as per
Article 6(1)(f) of the GDPR ACT.
PURCHASE OF GOODS AND COMMUNICATION ON https://nupo.com/ro or https://nupo.ro/, BACKGROUND, PURPOSE AND LEGAL BASIS
When
you purchase goods or communicate with us, we collect the information
you provide yourself. This may include your name, address, e-mail
address, telephone number, method of payment, information about which
products you purchase or need to return, information about queries and
complaints, delivery requests, as well as information about the IP
address from which the order was placed, if the order is placed on
https://nupo.com/ro or https://nupo.ro/.
The purpose
of the information collected is to enable us to deliver the products
you have ordered and to fulfil our agreement with you. We store the
information to be able to help you if it becomes necessary to return or
you have a complaint. In addition, we may need to contact you regarding
relevant information about the product you have purchased. We may also
process information about your purchases to comply with legal
requirements, including one or more of the following; product withdrawal
or accounting and bookkeeping purposes.
The legal basis
for the processing is Article 6(1)(b) of the Data Protection Regulation
Act and our mutual agreement to purchase from Nupo, (c) and our legal
obligation to comply with legal requirements regarding withdrawals and
accounting and (f) and our legitimate interest in preventing fraud.
NEWSLETTER SUBSCRIPTION, BACKGROUND, PURPOSE AND LEGAL BASIS
When you subscribe to our newsletter, we collect information about your name, e-mail address and mobile number (if any).
The purpose is to serve our interest in delivering newsletters to you.
The legal basis for the processing is your consent to receive our newsletter and Article 6(1)(a) of the GDPR Act.
OTHER RELATIONS (JOB APPLICANTS, PARTNERS AND EMPLOYEES ETC.)
If
you enter into a relationship with us either as a private individual or
as an employee of a company with which we cooperate, we process data
relating to your name, e-mail, birthdate, telephone number, company or
private address and any other information you provide to us in
connection with our relationship and your inquiry.
The purpose
of the processing is to manage our working relationship with you and
possibly the company you represent in order to fulfil our obligations in
this respect.
The legal basis for this
processing will normally be a contractual relationship established or
being established between you and/or the company you represent, as
referred to in Article 6(1)(b) of the GDPR ACT. Depending on the nature
of the cooperation, the legal basis may also be different, typically our
legitimate interest in establishing and maintaining the relationship
between you and/or the company you represent, as referred to in Article
6(1)(f) of the GDPR ACT.
RECIPIENTS OF PERSONAL DATA
THIRD PARTY WEBSITES, FOR EXAMPLE SOCIAL MEDIA, TRUSTPILOT
We
process the information and data you have made available via settings
from your personal profile from third-party websites such as social
media platforms and Trustpilot.
The purposes of
our processing of your personal data include marketing, responding to
enquiries, allowing you to participate in our competitions and
contacting you if you win. The information that the platforms themselves
collect is set out in their own privacy policies, we refer to the
respective platforms.
The legal basis for our
processing is our legitimate interest in promoting Nupo, responding to
your enquiry or allowing you to participate in a competition and
contacting you if you win in accordance with Article 6(1)(f) of the Data
Protection Regulation.
On https://nupo.com/ro or
https://nupo.ro/, we load content from third-party websites as part of
the user experience on https://nupo.com/ro or https://nupo.ro/. This is
done, for example, by loading our score at Trustpilot or pictures from
Instagram. In these cases, you as a user will be subject to the privacy
policy of the company in question, and we refer in this regard to
Trustpilot or other relevant partners own privacy policy.
DELIVERY OF GOODS
In
connection with the delivery of goods that you have purchased from
Nupo, information about your name, address, e-mail, telephone number as
well as order number and specific delivery requests will be passed on to
the carrier who will be responsible for the delivery of the purchased
goods to you.
PAYMENT INFORMATION
When you
complete payment transactions on Nupo.com, this is done through our
certified partner, VIVA PAYMENT SERVICES SINGLE MEMBER S.A. The
information is stored in a secure PCI certified environment that meets
international security standards.
DATA PROCESSORS
Data
may be transferred to external partners who process the data on our
behalf. We use external partners for, among other things, technical
operation of systems, sending newsletters and targeted marketing. Our
partners are data processors and may not use the information for any
purpose other than to perform the contract with us.
YOUR RIGHTS
RIGHT OF ACCESS
You
are entitled at any time to ask us for information about, among other
things, what data we have recorded about you, the purpose of the
recording, any categories of personal data and recipients of data, as
well as information about the source of the data. You can contact us at
the contact address below for further information about the data we have
collected.
RIGHT OF RECTIFICATION, RESTRICTION, PORTABILITY AND ERASURE
You
have the right to have incorrect personal data about you corrected. You
are encouraged to contact us if you become aware of any errors.
Situations
may arise where you have the right to have the personal data we hold
restricted, transferred to others, where technically feasible. You can
contact us if this is the case.
In some cases, you will have the
right to have all or some of your personal data deleted. This may be,
for example, if you withdraw your consent and we have no other legal
basis to continue processing. You can contact us in order to have
unnecessary data deleted.
For alle of the above, please contact us using the contact address provided below.
RIGHT TO OBJECT AND WITHDRAW CONSENT
You
have the right to object at any time to our processing of your personal
data, for the purposes of direct marketing, including the profiling
carried out, in order to target our direct marketing, as this processing
is carried out on the basis of your consent and/or our legitimate
interests. In addition, if you do not want us to use your personal data
for direct marketing and profiling purposes, please delete your cookies.
In relation to cookies, please refer to the rules in our cookie policy:
https://nupo.com/ro/cookies/.
You have the right at any time to
withdraw any consent you have given us to a given processing of personal
data, If you wish to withdraw consent, please contact us at the address
indicated below.
THE RIGHT TO COMPLAIN
You
have the right to lodge a complaint with the Data Protection Authority
about our processing of your personal data. Complaints can be made by
email to dt@datatilsynet.dk or by telephone +45 33 19 32 00.
SECURITY
Nupo
ensures that appropriate technical and organisational measures are
taken to protect your personal data against unauthorised access or
destruction, unlawful processing or accidental loss or damage.
Nupo
uses a secure server where your personal data is processed and limits
access to personal data within the organization. Permission to access
personal data is granted only to individuals within the organisation as
well as to the personal data assistant for the sole purpose of enabling
them to perform their duties.
CONTACT DETAILS
On behalf of Nupo ApS Denmark,
NUPO ROMANIA
Strada Povernei 24,
București 010642
Tel: +40752028888
info@nupo.ro
CHANGES TO PERSONAL DATA POLICY
Nupo
reserves the right to change this Privacy Policy as necessary, for
example to comply with changes in laws and regulations. Any such change
will be published on Nupo’s’ website.